Job Summary
The Night Porter is responsible for the smooth and efficient running and the security and safety of the residents and the hotel during the night. You will provide friendly efficient service to the guests and visitors to the hotel in line with the Company standards and offer a service which exceeds the customer’s expectations. You will also perform a variety of general portering duties.
Personal Profile
We are looking for a friendly and welcoming person with proven experience in the hospitality sector with excellent customer service and interpersonal skills whilst having the ability to be assertive should the situation require it. You will be over 18 as you will be required at times to serve alcohol.
Key Tasks
Answer enquiries and make hotel bookings
Receive payments, issue receipts using PDQ machine and hotel system, post drinks and food onto the EPOS system
Greet and direct customers
Serve alcoholic beverages, make sandwiches for residents as required during theshift, preparing continental breakfasts for earl departures
Check in late arrivals and check out early departures
Cleaning duties, lounge, bar and arbour area
Security checks
Ordering newspapers
Prepare guest bills
Shift Times
Full time :-You will be working 7 nights on followed by 7 nights off between the hours of 10.30 pm –
7.30am.
Wage exceeds minimum.
Application
Please contact Laura Pascoe on 01209 203000, email CV to lpascoe@penventon.com,  or please call in and collect an application form.

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