Confirmation in the form of a company headed letter, fax or email, together with a signed copy of Event Contract is required to guarantee the booking. Should this not be recieved within two weeks of the initial enquiry date, it will be assumed that the booking is no longer required and will be cancelled.
The total account must be settled on the day of departure unless a credit account has been set up by prior arrangement. All bookings may be cancelled without incurring a penalty charge up to 8 weeks before the date of the event. Any bookings cancelled within the 8 week period will incur a 50% cancellation fee of the total account to be settled by the client.
Any cancellations made within the 7 days prior to arrival will be liable for a 100% cancellation fee. In all instances, notifications of cancellation, postponement or significant changes must be made in writing and will be effective on the date recieved by the hotel.
Final numbers will be recieved no later than 7 days before the event and this is the number that will be charged for, or the greater number should it increase on the day.